HIS Support FAQs - The five questions posted most recently:

Is there a limit on the number of addresses I can put into an outgoing CC: or BCC? Yes: 500

Tue, 01 Jul 2008 17:53:27 GMT

Yes -

100 recipients is the limit on mail.his.com. This is� an
anti-SPAM measure.

You can send email to small lists of people this way.

For lists over 100 addresses, we recommend using a listserve.

Note: don't to use cc: for a mailing list, since everybody will see everybody else's address, and a lot of folks consider that an invasion of privacy.

Redirecting users from www.his.com/~user to another web site

Tue, 17 Jun 2008 18:02:32 GMT

Supposing your HIS username is user, and you have personal web pages set up and accessible at www.his.com/~user, and you want to redirect users who browse to it to a new web site: newwebsite.com:

Using a text editor (notepad, UltraEdit, BBedit), create a file named .htaccess
and put this line in it:

Redirect /~user http://newwebsite.com

Save it as text-only file, and upload it in your public_html directory.

Check that is it working properly by browsing to www.his.com/~user, you should now be redirected to newwebsite.com.

SMTP authentication problems on Plesk 8.3 servers using Apple Mail (Mac OSX10.3 and 10.5)

Tue, 13 May 2008 16:42:30 GMT

Problem reported:

Users can't send using Mac Mail using SMTP authentication on port25

Solution:

server:� mail.930.com
port:�� 587
authentication:� password
username:� whatever@930.com
password:� their password
ssl:� don't check this box

They may have to quit Mail and restart it for everything to 'take' - have them try that and when it comes back up, go into preferences and verify that the settings are still set this way for mail.930.com.

If they're trying to use ssl or a method other than password, they probably won't be able to log in - Mac Mail is one of the mail clients that gets confused if the SSL certificate is self-assigned, so SSL probably won't work.� Password authentication with no ssl does work, at least on 10.3 and 10.5.

WordPress 2.5 About and Other secondary links don't work.

Mon, 28 Apr 2008 15:13:26 GMT

Seems changing de default options of WordPress need a set of instructions that are not added by WordPress.
Solution is:

Using the Control Panel/File Editor, create a new file named ".htaccess" in /blog
and past these lines in it:

RewriteEngine On
RewriteBase /blog/
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /blog/index.php [L]

Mac Mail & IMAP does not save messages on the server: - when saving draft: Message could not be saved - sent messages do now show up in the Sent folder

Mon, 28 Apr 2008 14:50:49 GMT

You chose to save Sent messages,and/or drafts on the server but�

- when saving draft, you get a message:� Message could not be saved
- sent messages just do now show up in the Sent folder

�Edit the IMAP Email account in� Mac Mail, go to Preferences, Advanced,

and use INBOX as your IMAP Path Prefix.